Premier Lanka Voyages is a division of Maribel Investment Holdings (Pty) Ltd, Australia, a specialist travel organisers who focus specifically for in-bound travelers into Sri Lanka. Our business operates out of Sri Lanka and through our other overseas operations. Our services are as advertised.
The services provided by Premier Lanka Voyages are subject to the following terms and conditions. The term “Services” refers to any one or more of the following; (a) Transport and car hire (b) Accommodation (c) Activities (d) Excursions. (e) Other tourist services.
These terms and conditions, together with any additional terms that may be set out in the Inquiry / Registration / Booking Form and any further terms and conditions notified to you by us prior to your entering into a contract with us, including any terms and conditions in our website which are relevant to your booking and any other terms which we both otherwise agree will be binding on Premier Lanka Voyages and you once a contract is made between us (Our Terms). A contract will exist between us once you have made your booking with us, paid your deposit (or such other fee as may be appropriate, for example where you are making a ‘late booking’) and we have issued you with our booking confirmation. You should read these terms and conditions carefully.
The contract between us will be governed by Sri Lanka Law and any dispute will be resolved exclusively by Sri Lanka Law and in the courts in Sri Lanka. This contract and all services provided by Premier Lanka Voyages are exclusively governed by Sri Lanka law.
Our holiday price does not include:
The price payable by you for your holiday and what this price includes will be confirmed to you by us at the time of booking and set out in our booking confirmation.
(d) Despite our best endeavours to ensure your holiday runs as smoothly as possible, problems can occur. If you do experience difficulties that cannot be dealt with at the time by the hotel, lodge or camp and/or any place that you are staying at that Premier Lanka Voyages have booked for you, then please contact (where applicable) our local representatives. If they cannot be reached, please contact us on our 24-hour emergency number (+94(0)787179764). Please remember that we will be unable to help, if you only notify us of the issue upon your return home from holiday. If you have a medical emergency, you must notify your travel insurance providers on their 24-hour emergency telephone number (which should be visible on your insurance cover note). If you cannot make contact, please ring us and we will attempt to reach them.
(e) Many of our trips take place in destinations where local conditions vary enormously, and the people we deal with on the ground may be less time-conscious or meticulous in planning than ourselves, and while we will do our best to ensure that the holiday goes according to plan, we ask that those who travel with us do so with a spirit of adventure, in a positive frame of mind, and in good humour.